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Where to download Aura Dreamscape app?

You can download the Aura Dreamscape app for your sleep mask from the following links:

For Android (Google Play Store):
https://play.google.com/store/apps/details?id=com.netawork.aura&pcampaignid=web_share

For iOS (App Store):
https://apps.apple.com/us/app/aura-dreamscape/id6443697821

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How often do you update your content library?

We regularly update our content library to enhance your experience. Our goal is to provide a diverse and enriching selection of live recorded nature sounds, guided meditation, and ASMR tracks. We're committed to keeping our content fresh and engaging.

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Is there an airplane mode that can be used? I read some articles about EMF? Wondering if we can shut down the BLE but still listening to smooth music?

Yes, the Aura sleep mask has a feature called "Zen Mode" that allows you to turn off Bluetooth Low Energy (BLE) transmission while still enjoying the soothing sounds such as nature sounds, guided meditation, breathwork, and ASMR tracks. This way, you can create a peaceful and uninterrupted environment for relaxation without the Bluetooth connection.

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I generally power down all my EMF producing devices when I go to bed, including my phone. Does the Aura Sleep Mask have any functionality (such as light therapy) without bluetooth or is the phone needed for all functions?

The Aura Sleep Mask does have a built-in audio content that allows for phoneless operation without Bluetooth wireless communication. You can enjoy its soothing sounds during Zen mode without the need for your phone. However, please note that the light therapy feature is not included in Zen mode and may require Bluetooth connectivity to function. If you have any specific preferences or questions about the functionality, feel free to let us know!

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Can it play any audio I want or only the sound scapes and medication from the app?

Yes, the Aura Circle Sleep Mask allows you to play your preferred audio via Bluetooth, so you can listen to your favorite music or other audio content. However, for the optimal sleep, relaxation, and meditation experience, the dedicated Aura Dreamscape App offers curated soundscapes and meditations designed to enhance your sleep quality. While you have the flexibility to play your own audio, exploring the content available in the app might provide you with a more immersive and tailored experience. We appreciate your support and look forward to having you as part of the Aura Circle Community.

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Does it require a subscription for the meditation/nature sound content?

No, Aura Circle Sleep Mask offers a variety of nature sounds, meditation, and ASMR content without requiring a subscription. You can access and enjoy these features for free through our dedicated app. Enhance your sleep experience with a diverse selection of soothing sounds, creating a tranquil environment tailored to your preferences.

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how do I clean my mask and eye cushion?

To clean your Aura sleep mask and eye cushion:

Sleep Mask: Wipe the sleep mask gently with a clean, soft cloth. Avoid using harsh chemicals or abrasive materials.

Eye Cushion: The eye cushion is detachable and can be handwashed. Remove it from the mask, and wash it using a mild detergent and lukewarm water. Allow it to air dry completely before reattaching it to the mask.

Remember not to immerse the entire sleep mask in water, and avoid using strong cleaning agents that may damage the materials. If you have any further questions or need additional assistance, feel free to ask!

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How does it wake you ? There is an alarm clock app? If so, can it be customized like on Google's alarm clock app?

We indeed have an integrated alarm clock feature within the Aura app!

Once you've paired your mask with the Aura app, you can navigate to the settings to set up your alarm. You'll find an option to craft your dreamscape. This feature allows you to set the alarm and choose your preferred wake-up song.

We've specifically tailored a selection of live nature sounds such as birds, rivers, and forest ambiance for a serene wake-up experience. You're free to customize this feature to suit your personal preference.

Moreover, we have an optional feature called 'Glow'. This activates a sunrise wake-up function where light will gently rouse you from your sleep, simulating a natural sunrise right in your bedroom. Paired with your chosen alarm song, we aim to deliver a wake-up experience that's not just effective but also enjoyable and relaxing. If you have more questions or need further assistance, feel free to ask!

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Does this mask stay in place for roaming sleepers? For folks who flip from side to belly sleeping face down, for instance.

The Aura Sleep Mask is designed to be worn comfortably by all types of sleepers, including those who move around during the night. The Zigzag anti-slip design, attached on the inside of the headband, helps keep the mask in place throughout the night for most users.

However, we do not recommend wearing the mask while sleeping face down in a belly sleeping position, as this may affect your breathing. Safety is our top priority, and we want to ensure that our customers have the best possible sleep experience. If you have any more questions or specific concerns, feel free to let us know!

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I do not like to have bluetooth signal around me while I am sleeping.

We understand and respect your preference regarding Bluetooth signals during sleep. That's why Aura Circle Sleep Mask is designed with built-in audio content, enabling phoneless operation without the need for Bluetooth wireless communication. This feature allows you to enjoy the benefits of the mask without any Bluetooth signals around you while you sleep.

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How is the quality of sound?

Aura Circle Sleep Mask is equipped with high-quality ultra-slim speakers that boast an acoustic chamber and an open-air system. These features are seamlessly integrated into the mask to deliver exceptional sound quality without causing any pressure or discomfort to your ears. Unlike traditional in-ear or on-ear audio devices, Aura ensures a premium audio experience while maintaining comfort during your sleep.

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How safe is battery/magnet next to my head for 8 hours, there have been bad studies about VR headsets causing cancer.

Rest assured, Aura Circle Sleep Mask is designed with safety as a top priority. The magnets used in the mask are relatively weak, measuring only 150 Gauss at the eye cushion surface. Additionally, the electronic circuit and the Lithium battery of 500mAh are securely encased within the mask, eliminating any risk of leakage or overheating that could cause discomfort or injuries. The product undergoes stringent safety testing to ensure it meets high standards for user well-being.

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Would I be able to still hear my child if they need me during the night?

Absolutely, you have the flexibility to adjust the volume of the soundscape or meditation content to a level that allows you to hear your child if they need you during the night. Aura Circle Sleep Mask is designed to provide a personalized and comfortable sleep experience while allowing you to stay aware of your surroundings.

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Does it irritate your skin? / How is the material for sensitive skin?

The material used in Aura Circle Sleep Mask, including the Hug cushion, is designed to be skin-friendly. However, individual skin sensitivities can vary. If you experience any skin irritation or allergy, we recommend consulting with your doctor for personalized advice. Your comfort and well-being are our priorities, and we want to ensure a positive experience with our sleep mask.

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Why does it have to be so expensive?

Aura Circle Sleep Mask is priced based on its unique design and innovative features that set it apart from traditional sleep masks. We offer unparalleled relaxation and faster sleep induction through cutting-edge technology. Additionally, we prioritize using high-quality materials and components, ensuring a premium and durable product that enhances your sleep experience. While our sleep mask may be priced higher than basic alternatives, we believe the added value justifies the cost by providing a superior and personalized sleep solution.

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How is it better than a conventional sleeping mask?

Aura Circle Sleep Mask offers a superior sleep experience compared to conventional sleeping masks. It combines comfort with innovative features to enhance your sleep:

Light Therapy: Immerse yourself in the transformative power of light therapy. Aura's light therapy feature helps regulate your circadian rhythm, promoting better sleep and waking you up gently.

100% Blackout Fabric: The mask is made of a blackout fabric, ensuring complete darkness for a more restful sleep. This feature eliminates disturbances from external light sources.

Tranquil Soundscape: Enjoy the tranquility of a personalized soundscape with Aura's Dreamscape feature. Immerse yourself in meditation, ASMR, and nature sounds to create a peaceful sleep environment.

Sunrise Wake-up Experience: Experience a gradual sunrise wake-up. The mask simulates a natural sunrise, allowing you to wake up feeling refreshed and energized.

Aura Circle Sleep Mask goes beyond the basic functions of a traditional sleeping mask, providing a holistic approach to improving your sleep quality.

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Are the batteries replaceable?

Aura Circle Sleep Mask is equipped with rechargeable batteries, and you don't need to replace them. Simply use the provided USB Type-C cable to recharge the batteries when needed. This ensures a convenient and eco-friendly approach to powering your sleep mask.

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How much does it actually improve my quality of sleep? / How has the product been tested to improve my sleep?

Aura Circle Sleep Mask is designed to significantly improve the quality of your sleep through the use of Dreamscape. Dreamscape offers a blissful blend of meditation, ASMR (Autonomous Sensory Meridian Response), and sounds of nature. This combination creates a soothing and relaxing environment conducive to better sleep. The effectiveness of the product has been tested and refined to ensure it enhances your overall sleep experience. The incorporation of these features aims to promote relaxation, reduce stress, and contribute to a more restful sleep.

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Is this machine washable?

The Hug cushion of the Aura Circle Sleep Mask is machine and hand washable, allowing for easy and convenient cleaning. However, it's essential to note that the mask itself should not be washed. Taking care to follow these instructions will help maintain the quality and functionality of your sleep mask.

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How will you manage all the electric installation to be safe?

The Aura Circle Sleep Mask is designed with safety in mind. It is compliant with FCC, IC, CE, UKCA, and RoHS regulations, ensuring that it has passed all necessary safety requirements. You can use it with confidence, as it is engineered to be extremely safe, and there is no risk of electric shock or malfunction while wearing it.

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Can it be returned easily after a short trial? Will it work for a CPAP user?

To learn about our return policy and guidelines, please visit our official website. Regarding compatibility with CPAP usage, we recommend consulting with your healthcare provider to ensure the sleep mask aligns with your specific needs.

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How stretchy is the band?

The head-strap of the Aura Circle Sleep Mask is designed to be somewhat stretchable, and the velcro on the strap ensures a secure and adjustable fit for your comfort.

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Is that safe to use during 8 hours of sleep?

Yes, the Aura Circle Sleep Mask is designed to be safe and comfortable for use during the entire duration of your sleep, including 8 hours.

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Can remove dark circle?

Aura sleep mask is designed to promote better sleep, which in turn may contribute to reducing the appearance of dark circles. It's not a direct solution for dark circles but can certainly enhance your overall sleep experience for a refreshed look.

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Will there be side effects?

For most users, the Aura Sleep Mask doesn't cause any side effects. It's designed to provide a comfortable and relaxing sleep experience without adverse effects.

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Does it really will treat my insomnia?

While we cannot guarantee a specific outcome, many users have reported positive improvements in sleep quality with the Aura Sleep Mask. Its innovative features, including immersive sound and light therapies, aim to create a soothing environment conducive to relaxation and restful sleep.

Individual experiences may vary, and we encourage you to share your journey with us. Your feedback helps us continually enhance our products and support our community on the path to better sleep.

If you have further questions or need assistance, feel free to reach out.

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How long the battery last for?

Experience uninterrupted nights of relaxation with the Aura Sleep Mask. Our advanced battery technology ensures up to 7 nights of normal use on a single charge. Embrace the convenience of a long-lasting battery, allowing you to enjoy the benefits of Aura without the need for frequent charging.

Discover a sleep mask that keeps up with your nightly routine. If you have additional inquiries, feel free to ask.

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How lightweight is it?

Enjoy the freedom of a lightweight sleep mask. The Aura Sleep Mask weighs less than 4.59oz (130g), providing a feather-light experience for your comfort. Say goodbye to unnecessary bulk and embrace the ease of a truly lightweight design.


Discover the ultimate combination of comfort and convenience with Aura.

If you have more questions, feel free to ask.

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How comfortable is it to switch sleeping positions?

Experience unparalleled comfort with the Aura Sleep Mask. Our innovative design, featuring the zero-eye pressure Hug and advanced sensors, allows you to effortlessly switch sleeping positions, ensuring maximum comfort whether you're on your side or any other position.

Discover a new level of relaxation and comfort with Aura.

If you have further questions, feel free to ask.

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Is it safe?

Aura product is rigorously tested and certified by prominent international bodies such as FCC, IC, CE, and RoHS, ensuring compliance with safety standards.

Your safety is our priority, and we guarantee adherence to these certifications to provide you with a secure and reliable product.

Should you have any inquiries, don't hesitate to reach out to us.

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Is there a warranty?
Aura Circle provides a one-year warranty covering manufacturing defects. This warranty excludes damage resulting from normal wear and tear, improper use, or accidental damage. To address a potential manufacturing defect, kindly reach out to our customer service team with your order number and a thorough description of the issue.

At our discretion, we may choose to repair or replace the product at no additional cost to you. The warranty is valid for one year from the date of purchase, contingent upon proof of purchase from an authorized channel.

For any questions or assistance, please feel free to contact us.To be eligible, items must be unworn, undamaged and unmarked, and in their original packaging.  

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What is your refund policy?

Our refund policy permits returns within 30 days of purchase for new and unused Aura products. To initiate a return, please contact our customer service team with your order number. Please note that a restocking fee of up to 15% may apply, and its exact amount depends on your region's regulations.

For further assistance or region-specific details, feel free to ask.

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Do you ship internationally? is it worldwide delivery?

We sure do! We can ship products to most countries around the world, providing worldwide delivery for the Aura Sleep Mask.

Please be aware that different countries have unique customs rules and regulations. Unfortunately, if your package gets held at customs you will be responsible for communication and any additional costs required to release your item(s).

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